Frequently Asked Questions (FAQ)

 

How to Connect If I Face Any Issue Regarding Orders, Sizes Or Anything Related To Product?

Yes, You Can Easily Connect With Us On Our Business Executive Number +91 7310496641, Or You Can Drop Us A Mail At care@funkfeets.com

Kindly do not inquire on instagram or facebook regarding orders and shipments, All our representatives may not have data available all the time but yes they can convey it to the operational team during office hours.

 


What’s your return policy?

  • As we do not have a reverse pickup facility yet, Customer has to courier the parcel back to us for exchange.
  • We recommend using 'Speed post' as your courier service. Avoid using any premium courier service that cost more than Rs 150/-
  • Delivery of new parcel will take 8-12 working days once the old parcel is received and checked by our quality testing team.
  • We do not have refund policy.

What is the expected delivery time?

  • Orders from Funkfeets takes 8-12 working days to deliver a parcel to your destination. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions etc.).
  • Sometimes, your order might get delay due to third party courier services, FUNKFEETS PRIVATE LIMITED do not hold any obligation/liability towards the customer due to delay in shipment.
  • Funkfeets private limited hold complete right to cancel any order in cod (cash on delivery) without any prior notice to the customer.

 


At what time one can connect with your team?

Of course! Our friendly and knowledgeable customer services representatives are available to answer your questions From 10:30 am To 6 pm. Drop us a mail on care@funkfeets.com regarding any query.

 


Are the products washable?

Yes, Our Product is completely washable providing not to use brush during wash and the color won't fade away when it come in contact with water.


what are the shipping charges?

We Don't take shipping charges from customer if he/she pays online. Only COD will require charges as per courier services.


How do i cancel/Edit my order?

  • Orders that have not been shipped can be cancelled anytime by mailing us on care@funkfeets.com
  • Orders once shipped cannot be cancelled.
  • For changes in the order before it has been shipped, please call us directly on the number and we will see if we can work it out for you.